Server & Computer Maintenance:
An iCube Development monthly maintenance agreement ensures your server, network, backup, and computing environment keeps running smoothly. All services are performed outside work hours without interruption to your business.
Once the maintenance is completed; clients can view technical results by accessing their online accounts and management portal. Should the technician encounter any errors or abnormalities the client will be notified via e-mail.
Maintenance Services Include:
- Installation of all current Windows Updates.
- Installation of all current Office Updates.
- Update and verify anti-virus engine and definitions.
- Perform malware scan - remove any infections.
- Removal of temporary files and general optimization.
- Manual backup and verification automated backup system is working correctly.
- Comprehensive review / audit of firewall logs.
- Hardware temperature test (verify cooling system).
- Resource (processing power, memory, and hard drive space) checks.
- Network connectivity (download and upload speeds tests).
- Administrative password rotation.
- Remote assistance software updates.
Maintenance agreements are provided on a month to month basis and are offered to all clients without a term commitment or contract.
Just click to get more information on a specific service.
Data Recovery & Investigation:
- desktop hard drives
- notebook hard drives
- external and portables hard drives
- flash based USB storage devices
- mobile video and audio devices
- camera memory cards
- tape and cartridge media
- optical media
- specialized software recovery
- certified data deletion
Computer Repair & IT Consulting:
- hardware installation and upgrades
- software installation and troubleshooting
- virus, spyware, and malware removal
- remote training and assistance
- redundant data backup solutions
- network and server maintenance
- security and firewall management
- point of sale (POS) setup and installation
- workplace virtualization and monitoring
- technical consulting
Web Application Design:
- customer relationship management
- product and service tracking
- time asset management tools
- end-user support systems
- billing and ordering systems
- groupware collaboration services
- template based web publication
- industrial aerial video capture services
- shared e-mail and website hosting
- dedicated exchange server hosting
- secure company instant messaging
- template based marketing materials
- logo and digital image design
- corporate webmail and branding
- VoIP communication systems
- virtual hosted PBX services
- database hosting and management
- remote backup systems
- secure credit card processing services
- server co-location services